About Us
Our Motto
“Everything we do is about you, our customer” – Joe Romano
We are a family owned remodeling and home building company with 25 years of experience in the Tampa Bay area.
Meet the owner – Joe Romano
Joe has a deep-rooted history in construction that began over 40 years ago. Beginning his career as a laborer in the industry, Joe became proficient at virtually every aspect of construction work, including interior and exterior framing, drywall, metal structures, carpentry, and masonry. From his hands-on experience, he gained invaluable knowledge of his craft and the quality work he could deliver.
Joe’s experience led to his desire to offer the same quality and craftsmanship to his own customers, so in 1995 he and his wife Janice formed Down Under Construction Services, Inc. (DUCS). Today, DUCS comprises two divisions: A Residential Division and a Commercial Building and HOA Maintenance Division.
Our Philosophy
Down Under Construction Services, Inc. is here to accomplish one thing:
To serve our clients with excellence.
How do we do that?
Communication
By listening to and striving to understand our customer’s needs. We communicate openly and sincerely and appreciate the feedback. Joe is always available by phone and in person before, during, and after each construction project.
Passion
At Down Under Construction Services, we love what we do and we do it well. Our greatest satisfaction comes from helping our customers turn their dreams into reality.
Integrity
We do what we say we will do. Our word is our bond; it’s as simple as that.
Relationship
Each home renovation, kitchen, bath, or home building project is not just a job to us but an opportunity to establish and build a lifelong customer relationship. This is why a large majority of our business comes from referrals and repeat clients. It is an honor for our clients to trust Down Under Construction Services and come back to us again for any additional construction needs.
Mastery
We have decades of technical and practical building and remodeling experience and apply this knowledge to all aspects of the building process. We have built a team of employees, tradesman, subcontractors and suppliers whose experience is also extensive and considerable. The results of this knowledge are evident in the quality of our work you can see on these pages.
Our Secret
Our company’s focus has always been on providing the best customer experience possible. Our business is built on delivering excellent customer service, period. We take great care to ensure that everything we do, from the initial point of contact to the final closing of a project, serves our customers better. This guiding principle has never failed our company or our customers, and we consider this the foundation of our success.
Our Approach
A big part of what sets DUCS apart from other construction companies is that we self-perform a large portion of each project we undertake. Unlike most construction companies that completely outsource their work to sub-contractors, DUCS is strongly committed to the benefits of self-performance. With over 20 laborers and carpenters on staff, and many of our employees with us for 18 years or more, we know we can deliver because we trust who is doing the work. In addition, when a project does call for the need for a sub-contractor, DUCS has a trusted group of professionals that have a proven record of success with us. Whether we perform work with our own skilled craftsman or utilize a group of proven sub-contractors, our customers can be assured that we will provide the very best professionals for each project.
We are a proud member of the Tampa Bay Builders Association, the National Federation of Independent Business, and have an A+ rating with the Better Business Bureau.
When not running his business, Joe enjoys spending time with his wife, 4 children, and 2 grandchildren, 1 dog, a cat, and 1 grand dog. Joe also makes sure his family always has plenty of fresh fish to eat as he indulges in his passion for fishing offshore in the Gulf of Mexico!
If you are considering a kitchen remodel, bath remodel, home remodel, a home addition, building a new home, design-build, or any type of construction, we would love to hear from you.